Preparation is everything.

By failing to prepare, you are preparing to fail. We leave nothing to chance, as the investment for an On Premises Laundry Unit is a big step and can often be daunting for new investors. Our experience and correct process flow will make your decisions easier and your investment worth every cent. Here’s a little insight on our process flow and what you might expect from us.

Our Workflow & Process

Step 1 – Feasibility consultation 25%
Feasibility consultation is the key factor to determining whether an On Premises Laundry unit can be created or not.

Feasibility consultation at a glance:

  • Schedule meeting and/or phone call
  • Understand and determine needs and size of Laundry Unit
  • Vist and/or Inspect Laundry unit facility to prepare for machine selection
  • Choose machines, simulate machine positioning and actual workflow in AutoCAD
  • Finalize machine selection and specs according to needs

Step 2 – Installation 50%
The proper Installation of machines by experienced and acknowledged engineers is necessary for their correct function and use.

Installation at a glance:

  • Schedule a meeting with chief engineer
  • Provide specifications, electrical requirements and other important information
  • Confirm that all prep work has finished for installation of machines
  • Schedule meeting on site for the installation of machines
  • Position, Install and Start-up machines

Step 3 – Training 75%
Training is performed on site after machine commissioning in regards to proper machine usage and user safety

Training at a glance:

  • Provide on-site basic user training after commissioning
  • Discuss basics of machine capabilities and correct function
  • Provide user manual for personal safety and further training and understanding

Step 4 – After Sales Service and Support 100%
After sales service and support is one the most important criteria when choosing a company to purchase from

Support & Service at a glance:

  • Phone call to report any electrical errors or mechanical malfunctions
  • Return call to schedule meeting to rectify machine problem(s)
  • Visit customer to rectify machine problem(s)

Why Choose Us

Certified Distributors

Official leading distributor of world renowned manufacturers supplying specialised commercial and industrial equipment.

Core Strength

Market leaders in specialised sectors providing professional services.

Our Promise

To deliver the best products and services to the best of our abilities.

Our Quality

ISO 9001:2015 certification for its quality management system and compliant with Health and Safety regulations.

Trained Technicians

D.E.K.S.A. LTD.’s engineers are qualified professionals in their respective fields and carry a unique certificate of excellence by its distributors in servicing their products.

After Sales

After sales maintenance and service with controlled stock of genuine spare parts for all brands distributed.

Key Differentiators

Network

Large network of clients within Cyprus and abroad.

Specialists

In depth market knowledge and experience with highly trained engineers.

Values

Building strong  and lasting client relationships, with long term solutions, engineered to credibly outperform.